Worst experience of my life!!!!!!
I normally never write reviews, but in this case I want to warn everyone for this disaster company! I have never felt as cheated in my life. The only person I would like to exclude from this is Megan Corbett, she has been amazing when we spoke at the start, but unfortunately I was "handed over" to her colleagues and from then on it was a complete nightmare.
It all started in October 2018. I moved from Sydney to Singapore and my furniture was still in storage in Sydney. We had to split the transfer of our belongings between Amsterdam and Singapore because part of our furniture had to go to our house in Amsterdam, which we rent out. All our furniture arrived in Singapore (in good state I must add) in November 2018. You won't believe it, it is now May 23rd 2019, but we are hoping our furniture will finally arrive tomorrow, this is 8 months later than when I requested the move.
During the whole process I was promised much shorter processing times and overall the communication to me has been really poor. Our renters were quite excited about the furniture initially, but when it took more than 5 months they had decided to buy their own things, as this was a bit ridiculous (fair enough). As we don't live in Amsterdam anymore the only thing I could do was give our things away to friends as our renters wouldnt accept them anymore. This meant that not only was more than 10K USD wasted with the move, also I lost all of my furniture. If I would have known this I would have just disposed our furniture in Sydney, which would be the economically more viable solution.
Also, when we decided to gift our furniture to friends a lot of unexpected costs came up. We had to pay for an "elevator" and for a "Parking license" because the movers said they wouldn't be able to park in the street without a license which is false. "Loading and Unloading" can be done in the Netherlands without a license and they just refused to do so. Then they demanded an elevator to carry the furniture to the top floor, while this could also easily be carried. This cost us an additional 1000 USD.
As you can imagine the financial cost involved with this debacle is huge and not a single employee has offered me any compensation. What a scam company! International Movers, you have ruined my life this year with all the stress and frustration you have caused! I am thinking of suing.