They made the estimation of 40m3 for our removal, planned for Friday and Saturday. The came on Friday (5 hours later than expected) and immediately said that not everything would fit. We try to contact the company as soon as we were informed but was too late (Friday 5pm), so we sent a mail asking for a solution in order to have everything moved. There was no answer to the mail and the people at the house did not offer any solution. On Saturday morning they first said that everything would fit, but at 2 pm they said that finally some things cannot be moved, that their time there has finished and they just left, leaving lot of stuff at home. I had to book a eurotunnel ticket, a van and take a day off to make the move by myself for the remaining objects. When I tried to claim the incurred costs, they denied any wrong doing and refuse to refund anything.