Legend Removals

, Unit 2 Links Industrial Estate, TW13 6JE
9.8 Based on 42 reviews


Based on 42 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Customer satisfaction
Damage free
Leanne Coates
24 Apr 2023
Great experience. Made life very easy getting my dad moved over. Luke, Natalja & driver all fantastic to deal with. Highly recommend.
24 Aug 2022
Legend Removals helped me move from UK to Germany. The service was professional and swift and I liked their friendly customer service and moving teams. I did have some anxious moments after reading some negative reviews and after I had booked them and fully paid for their service. However, those feelings were unsubstantiated and I definitely would use Legends Removals again. I recommend them: great value for money (I could have not done it cheaper on my own) and as a low budget company they are doing a fantastic and important job!
Mrs Neale
25 May 2022
short notice re
oval to Holland, all staff especially helpful, great service good price
Joshua Hewitt
19 Apr 2022
Professional and everything done on time.
4 Apr 2022
I had a really good moving experience with Legend Removals. Everyone was really friendly and helpful along the way. I definitely would recommend them!
27 Feb 2022
Solid experience moving from Denmark to the UK with an apartment's worth of stuff. Got a reasonable, if underestimated, quote, but we also respect that it's a nigh-impossible task to estimate an amount of stuff from lists. We ended up sending videos where we went through all of our stuff, and that led to a more realistic adjustment, but there was still some extra weight we had to pay for at the end. C'est la vie. Everyone was superb throughout the process--the movers were really solid and professional on both the Danish and UK side. We got our stuff within a few days of departure with no breakage. Highly recommended.
1 Feb 2022
Great experience with the sales team. Operations is not very responsive or helpful. Some hiccups along the way (e.g., not enough space in trucks) but ultimately got everything moved in time and with no damage. Would use again (this was for an international move).
James Oldbury
5 Oct 2020
very easy!

Very good and easy move.
Anne Terry
9 Sep 2020
Great service, made my move easy

Movers were great. courteous and fast. I’d highly recommend this company.
Lina S.
4 Apr 2020
Great Job Guys!

Everything is fine! I don't have much experience in relocation, but I really liked it with Legend Removals. If you don't want to waste a lot of nerves, you should contact them. Firstly, it simplifies your life at times. You agree on the date and time. Then the LR team comes to you and takes your things away. You do not need to bother, you do not need to carry them around, they will do everything for you. They also helped me pack a few things. Secondly, it does not cost too much. Whatever you will be sent several quotes, and after that, you can choose the most suitable one. And of course, the team is wonderful. They handle your things very carefully. Highly recommended!
24 Mar 2020

Best relocation ever! It's my first move with the Legend Removals team, and I hope not the last. They're wonderful! The guys were extremely helpful, always cared about me and my things. I was not able to drag an old heavy sofa on my own, and I don't know what I would do without them. Moreover, they even had been waiting for me for about 10 minutes because I was stuck in a traffic jam. Well, I liked them much and would recommend them to ya all.
Mainak Roy
23 Mar 2020
Cost effective but had few bumps before pickup

The pricing per m3 is pretty confusing and might cause frustration during move. It was comparatively cost effective that's why I selected along with promise of plastic wrapping. Everything I had already packed into boxes. I get a comms few days before move after paying deposit that Plastic wrapping won't be done. Had to escalate to get this sorted out eventually. Jacob from sales was extremely helpful. In terms of move itself, it was fine and everything was received in order. But I believe the operations and sales team should talk between them more often - the gap was pretty evident.
5 Mar 2020

Superb customer service! I had to move from London to Paris with my little daughter and wanted to make our relocation less stressful. I found out about Legend Removals from my friend’s recommendation and decided to contact them. The Legend Removals staff was courteous with me and helped me a lot during the move process. I was impressed by their fast work because everything arrived unscathed in 3 days. I highly recommend this company and would use their help again!
Maja Johannessen
29 Feb 2020

My thanks to this wonderful company that makes people's lives a lot easier. I met Legend Removals half a year ago, when my boyfriend moved from a dorm to an apartment, then they helped him a lot. Everything for me was very cool, too, because they really did almost all the work. They packed all the furniture and pulled out a heavy cupboard and a bedside-table. They brought everything literally in a couple of hours. Besides, they helped put all things in their place. I am very pleased. Thank you so much!
19 Feb 2020
I am satisfied

I used the services of Legend Removals on the advice of a friend for the first time, and overall I am satisfied. The crew worked efficiently and were very attentive.
Pros: - fast delivery;
- high-quality service;
- responsible staff;
- packaging quality.
Cons: - a little bit expensive for me, but this is a subjective moment.
10 Feb 2020

Punctual. Very hard-working. Easy-going and polite. Knowledgeable. That's how I can describe the Legend Removals crew. I was lucky to use the services of this company a month ago when I moved with my partner from the cold UK to the south of France. Our friends advised them. Delivery was super fast and took only three days. On the day of delivery, unfortunately, we were not in our new home; the guys contacted us and waited for about an hour. When we arrived, there was no tension, the team unloaded our things with smiles and put all the desired furniture in the right places. I can't recommend them highly enough!
29 Jan 2020
Good team!

They are good! The Legend Removals team helped my family a lot in a hard time. We moved from a 3 bedroom house to a new flat with many belongings to shift. The arrived team was on the appointed day, and everything went seamlessly. They loaded and unloaded our stuff with much care and even helped us to put the big furniture in the right places. Much appreciated!
Sarah Groove
27 Jan 2020
Service is worth the money you spend here

The legend removals team consists of real professionals who are ready to help at the right time. It was advised to me by my coworker. The contact person called me after my request, and we discussed the date, time, quantity of furniture, etc. The team is very polite and helpful. Wrapped all my stuff very well, so I got it without defects. I’m cool with them. Would recommend!
Marc Haessig
13 Jan 2020
350 kg from Abingdon, England to Lyon, France

Great communication, friendly staff, no surprises, no worries.
10 Jan 2020

I should say that I didn't expect much when I decided to reach out to a removals company, but Legend Removals is really good. I'm glad that chose them. During the whole move process, I was getting all the necessary info and help. The team was precise and cared much about my belongings. Separately, I'd like to note that all the staff is extremely polite.
6 Jan 2020
Great job!

Everything is fine. They do their job quickly and neatly. I moved from London to Brussles and delivery took four days as we discussed with the contact person of Legend Removals. Nothing was broken, and all the received things were good. Moreover, they packed everything so tightly that I would never do.
Nicola Waart
20 Dec 2019
Great experience for me!

This company was advised to me by my roommate, who moved with them a half year ago. She spoke very flatteringly about them. I like them too. The team took control over wrapping and lifting all heavy furniture and items. Everything was dispatched quickly. No damages at all. I would use their service again.
18 Dec 2019
Great guys. Perfect job!

It’s definitely one of the best removals companies I have ever contacted! They offer smart price, quick delivery, and professional help. Their team arrived 10 minutes earlier than the appointed time that made me very pleased because I don’t like latecomers. Guys did their job neatly and packed all my junk very well. One more plus for their jokes? They met my expectations!
Keira Gwynn
16 Dec 2019
These guys helped me a lot

These guys helped me a lot. I had to move immediately from my old apartment to a new one, and I didn’t have any idea of how I can transport my old heavy piano. I turned to LR on my friend’s advice. The team loaded all my belongings quickly, and there were no problems except the piano. But they solved it skillfully with disconnecting the piano legs and dragging it vertically. They also helped me assemble and put it in the right place. I’m so thankful! I would highly recommend them!
10 Dec 2019

I would highly recommend this company! They are wonderful! Initially, I wanted to use the services of another company, but at the last moment they canceled the transportation of my things, and I urgently had to look for something else. I found Legend Removals and did not regret it! They offer a professional team that works quickly and accurately. All my belongings came to me. Thank you so much!
19 Nov 2019
Fast and easy

Excellent! My parents moved from their old house to a new one, and I had a task to find a nice removals company for them. They’re niggles, and I asked all my acquaintances and fellows what company I should contact. Eventually chose Legend Removals. We’re cool with everything: quality of the team’s work, price, delivery. All belongings were securely loaded into the trucks, guys were very careful with them. We’re appreciated.
13 Nov 2019
efficient and great communication!

Everything went smooth with the my relocation! The quote offered was the cheapest on the market but the operation team is efficient, careful and ready to renegotiate the deal and update it according to your necessities. I really appreciated the exchanges of information. I would recommend to be flexible in terms of dates, as they cannot be responsible of delays on the road. Delivery of goods happen between 1 to 4 days from the pickup. The driver handled things very carefully! Very much appreciated!
10 Nov 2019
All things are intact

I liked Legend Removals. The whole process of moving has become much easier with their help. Firstly, they have a very convenient online booking system, where you can leave a request and then they will call you immediately. Secondly, communication with all employees of this company was pleasant. Everyone was happy to help and ready to answer any question. Finally, the most important thing - professionalism and punctuality of the team. Thank you, guys!
30 Sep 2019
Pretty good all round

I was nervous about picking a company off internet, it feels like a big risk,. This one was one of five we were offered and it had good reviews for international moves, besides it was one of the cheaper ones, and I was able to negotiate some better conditions, The move itself went really well, OK they were some hours late picking up the stuff, but we had allowed for that, and they were an hour late delivering but (a) I think that is not unreasonable and (b) they phoned to let us know, at least at the delivery end. The movers themselves were really nice people, competent, very friendly and very polite. Communications with the company were good, not the office phone because that is always on the answer machine, but via a cell phone where there was always someone.

Karen Crichton
1 Apr 2019
Efficient from beginning to end.

They arranged the transfer of my furniture from France to the UK quickly and efficiently.
Everything they planned to do was completed on time and without any hitches.
My belongings were carefully transported.
The crew, both in the office and on the ground, were supportive and friendly.
I would certainly use them again.
Karen Crichton
14 Mar 2019
Efficient from beginning to end.

Legends Removals contacted me, following issuing their quote, to discuss my move from France to the UK.
Their advisor talked me through the process, answered all of my questions and redirected me to insurance support as necessary.
I was constantly kept up to date with moving information.
The team collected and delivered the items when they said they would.
Nothing was damaged.
The delivery men were fast, efficient and very friendly.
I would recommend them and would certainly use them again.
Ashley Cope
13 Feb 2019

Very easy process to sort out and goods arrived on time. My only down point would be that there was a long time, 10 days for delivery, which was quite a long time not to have my belongings for - my expectations were set incorrectly at the beginning I think on this at it was mentioned 3-5 days.
Elizabeth Campbell
22 Dec 2018
Very professional and smoothly operated

Although there were one or two minor problems I cannot fault the men who came with the vans. They were first class and could not have been more professional.
23 Nov 2018
Great and Smooth

Everything works as we talked, we had bad experience with Pearsone company but Legend Removals was great... The coordination for the pickup was on time and they were always telling us when will be the truck on our property.
There was one problem, they never told us the shipping will be so fast so they ended uo charing us for storing our stuff for some days and that was not fair but everything was delivered in perfect condition
Elizabeth Campbell
22 Nov 2018
Very professional and smoothly operated

Everyone I spoke with could not have been more helpful. As my husband had recently died I also found the staff to be sympathetic and patient with me. Would recommend this company.
30 Aug 2018
Great experience

Good company. I moved from Paris to London.I Will recommend this company to anyone want to move. My journey started with the sales support that help me to define the right setup for my move. Then I paid a deposit and they confirmed my move date. I was a little bit disappointed with the period required to confirm my collection date. Initially 5 days... Then later went to 3 days that gave me few days to organise myself. But the sales support managed to give me some guarantee for the collection date. The collection team was great. They came with 2 truck 25m3 and 15m3 to move 25m3 stuff. Very professional they delivered my stuff the day after. I had a good experience. Thank you.
Luke Augustyn
10 Apr 2018
Legend Removals

Although we experienced serious logistical issues caused by an inefficient manager, Ilya resolved our concerns in a professional and courteous manner. The drivers too, were excellent. We're it not for Ilya and his outstanding commitment to client satisfaction, I would not have recommended Legends, but because of him, I do. You are an asset to your company, Ilya.
Eleonora Reginato
10 Apr 2018
Legend Removals

EXCELLENT service overall. Collection and delivery of my items where performed efficiently, on time and with extreme courtesy from the staff.
The price was very competitive and I would definitively recommend Legend Removals!!!
Siva Selvarajah
29 Mar 2018
Legend Removals

Excellent service and very friendly approach...
Tineke Boesten
1 Feb 2018
Legend Removals

Insufficient Informations about removal date and delivery. One table not delivered and so far no compensation either.
Cyrielle Clement
21 Jan 2018
Legend Removals

Very efficient. Bit of a misunderstanding of the delivery date but overall pleased of the service provided.
Ana Nobre
11 Jan 2018
Legend Removals

Ilya made the process easy for us. Always quick to answer emails. On the relocation day where really quick and very friendly.
Top service! Recommended it to anyone.
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