PACK & SEND Kew

Moved household from Melbourne Australia to Washington USA

Everything arrived intact and on time

Admin process very good but item not packed properly

Administration and communication process by the girls at North Lakes excellent but found the packers in the UK had not professionally packed my item. They had attached masking tape to the item which resulted in the varnish coming off when I removed in which left large stripes across the unit. Item now needs to be restored.

PACK & SEND Kew

V obliging, informative, helpful & efficient. Full communication phone, text & email with all the process. Pick up punctual & careful. Quote honest, precise & reasonable. Delivery prompt with forward notification. Goods arrived intact & undamaged.

PACK & SEND Kew

Initial impresions were encouragng. The company did not have an understandng of what was needed for delivery, or by customs, in South Africa. It was left to us to deal with FedEx, make several phone calls., btain customer invoices, fill in contents' forms and chase tracking. This caused us and the recipients' unnecessary stress. The goods did arrive, albet later than we expected, and were in good order.

PACK & SEND Kew

Sent several boxes, friendly, easy to deal with. Didn't handle extra bed taxes incurred but told me as much. Plastic boxes sent were beaten up but the contents were all fine

PACK & SEND Kew

I was happy with this company. They were very helpful and made sure my boxes arrived alogether and without damage. I would use this company again without hesitation.

PACK & SEND Kew

Excellent customer care. Taken extra care for fragile items. Excellent packing and door to door service. Highly recommended A+++++

PACK & SEND Kew

Very friendly and efficient!

PACK & SEND Kew

Very informative , assisted us a lot with all the necessary information

PACK & SEND Kew

Horrible moving experience has been 3 weeks and still haven't taken delivery of our goods, after we were under the impression it was going to be a few days up to 1 week after speaking with the company. I would never use this company again.