Do not use this company. It appears to be run by one person who pays other people/companies to execute the actual work. This person is eager to collect your money, and nothing more. The only time you get any sort of contact is when he conducts the initial estimate; I should have spotted the red flag when I noticed he wasn’t actually checking the items carefully — he was just going through the motions. Once all of the items are boxed and shipped, he will send you a final bill with additional and inflated charges — this is the scam. He hooks you by giving you a lowball price, then methodically times everything so that you can’t opt out. The delivery company that he pays doesn’t care about you or your goods, because they are sub-contracted, and they know they have no liability; hence, they add additional charges on the backend, and perform cheap labor. I had several items damaged, so I contacted Hyundai Relocation on numerous occasions to claim the insurance — absolutely no response. This is unethical and criminal. Take a look at their dysfunctional website and paperwork; you will spot the shoddiness. On top of that, he is just an awful, unprofessional, negative, and arrogant person. He is eager to let you know he is right and you are wrong. Simply put, this is not a business, and he doesn’t know how to run one; he is scamming people by middling/exploiting an under-regulated aspect of an industry. Stay away from this makeshift business, and use an actual moving company.
