Toronto, Canada to London, UK
Although the price was good, after the experience we had, we wished we had paid more and used a more professional moving company.
Viamar staff were rude, disorganised and didn't do a good job. In fact, their behaviour was so petty that it seemed as though they damaged our items on purpose as I said I would be contacting CIFFA.
Summary of our experience:
1. We paid for a door to door service. They sent one mover, not two as discussed, so my husband had to help load the moving truck.
2. We received no updates. When I got in touch to enquire, John was incredibly rude and unprofessional. He then cut off contact - despite still having our belongings - as though this was some sort of personal relationship and not one with a client. We had no idea what was happening with our belongings.
3. They had said they would professionally wrap certain items once everything was at the warehouse. Not only did they not do that, when our items finally arrived, we saw they had written with permanent marker on a mattress, and taken off the plastic covers from our paintings and then just squeezed them up against the boxes so they had dents in them. They even left a half drunk bottle of water in amongst our boxes. Disgusting.
In summary - steer clear of Viamar.