A DISASTER - This company should not be permitted to operate
If you are serious about this forum, you can email me at doug.vogl@yahoo.ca. I will do everything in my power to shut them down and I understand from a friend of mine in Hong Kong, this company is on a worldwide credit blacklist.
They originally checked out - website, 42 years in business. The BDM- Peter Petrakos - convinced me to move forward with them. And just to advise you, they were recommended my Schenker in Mississauga, ON, Canada.
It was a simple move - a 1/2 20ft container - on Oct. 23rd, 2018. The shipment was kept in their warehouse for 1 month and was supposed to be shipped on Dec. 18th, 2018 to arrive in Bangkok then to our address in Sukhothai District on Jan. 15th.
It is Feb. 11th and I still do not have the container. It arrived into Port of Bangkok on Feb. 7th and they have not paid BluFox Relocation with the payment. I had to send a money transfer in addition to my orginal shipping cost in order to start the clearance process and obtain our household items.
This company is a fraud and should not be permitted to operate. Here is my email to them today:
Jim and Peter,
My international move with your company has been nothing less than chaotic and caused me concerns that I have been a victim of fraud. Your choosing to not provide me the bill of lading, copy of the insurance policy, copy of payments to the shipping company and agent in Bangkok in a timely fashion or at all, has caused me and my family great stress and additional expense.
Thus, I am giving you one last chance; close out this transaction in full before the end of business day today – Monday, February 11, 2019 – to provide me with a photo or copy of the bank receipt for the wire transfer of USD$2,100.00 to BluFox Relocation. Plus, USD$175 for 5 days of container storage due to your delay to pay BluFox that caused delays on the dock and with Thai customs clearance.
Your failure to do so will cause me to continue my pursuit with the fraud squad of York Region Police. Initial discussions have already taken place with the police and my lawyer.
I will also notify shipping companies to be aware of your business practices, that you are unable to make supplier payments with money that clients have paid to you for services that were not delivered. Social media platforms and CTV /CBC News consumer action will also be used to inform the general public and current clients of your business practices.
As such, please govern yourself accordingly.
I look forward to seeing this transaction closed today.
Douglas Vogl