Removal men complained about travel time and 3 flights stair
I found the lady booking the move helpful and I explained in detail what I had to move (no large goods, no fridge or w/m) and also confirmed there were 3 flights of stairs with no lift. I helped a lot with the smaller items so that the job was completed in 2hrs.
I booked for 9.30am - 2 removal men arrived 15 mins late (no call to let me know)
Both men complained that it took them 2 hrs to travel to my job, they also complained about the stairs.
They dragged my 2 seater sofa on the ground
They left some small items on the street (after they said they had finished the job)
They damaged 2 of the boxes
And complained about the price