A Nightmare & Worst Experience
JNT Cargo & Movers is the worst movers you can find. Dealing with this company is a nightmare. They gave me the worst customer service I have ever seen in my entire life. They took my furniture worth more than AED 70,000 in 30 October 2018 and they charged me AED 11,000 to deliver my furniture from Abu Dhabi to Cairo, door-to-door. JNT cargo & movers PROMISSED me the shipment WILL BE DELIVERED to my address in Cairo in about TWO MONTHS. Ironically, after more than SEVENTEEN MONTHS, NOTHING IS DELIVERED to my residence in Cairo! I have tried, many times, to contact JNT cargo & movers’ management. It is very difficult to get in touch with any of them. They DO NOT ANSWER MY CALLS and do not reply to my emails. In the few times that I was lucky to find the company General Manager, he gave me nothing but EXECUSES and fake promises. These excuses and promises were NOTHING BUT A PUNCH OF LIES. For more than 17 months, JNT cargo & movers’ people kept promising me of different delivery dates and failed to meet any of them. They caused me a great deal of frustration in addition to the significant threat of losing of my expensive furniture, Fortunately, I have reported this case to the UAE Consumer Protection at the Ministry of Economy. More importantly, I am documenting everything and very soon the case will be submitted to the UAE Court in Dubai.
I agree with other victims of the same company that JNT cargo & movers people are nothing but a bunch of unprofessional losers. They deserve to be put BEHIND BARS for all these crimes they commit against innocent UAE people and residents.
Dr. Kamel Ghorab