Magna -Thomson International Movers

The packers were amazing and the staff lovely. BUT they delivered my shipment 5 weeks late!!! All their competitors work in a 8 to 10 week lead time from SA to UK, but Magna Thompson say 5. I queried this 3 times and each time their sales person told me it was fine. I understand delays but they give you a lead time to get you to support them. My advice DONT, if I did this again I would go with Elliot’s who were much more transparent with costs and lead times. I have never had an apology from Magna Thompson on the late delivery!

We used Magna Thompson in Durban, as relocated to Dubai. Caroline was very attentive and the staff on the day were professional. They packed everything carefully and nothing was damp or wet in the container.

Excellent service

Excellent service

Excellent service

I had such excellent service from Yvonne at Magna Thomson in Johannesburg.
She responded to me immediately with replies to every email, and was a pleasure to deal with.
Nettie who was also involved - was also extremely efficient.
The rate I was quoted was way less than 3 other companies who also quoted.
My furniture was packed up and shipped to Perth.

This was an excellent and well organized move.

Our goods arrived in excellent condition. Packing and unpacking was done very professionally.

The worst experience we have had as a family.

At first we thought the company is a reliable and professional company then as they started packing we stood by to see they do take care of our goods as we decided to take only all sentimental goods as it was expensive.
So they packed all and left in a professional way and promised our good will arrive end January beginning of February so we felt at ease .

Unfortunately that all was fake!!!!

Firstly our goods only arrived in May with a huge disappointment that almost half of all our stuff was stolen out of the boxes and in so professional way that it was hard to see on the outside, picked it up after start packing out and realized something was wrong all valuables and most sentimental goods was gone with lots of shoes, clothes, sports gear, tools, kids clothes, their toys and much much more.
Funny enough it was placed over original boxes were the one guy only wrote on all boxes to the same company boxes with other hand writing on, goods was replace with the same company packing papers and they cut out the good stickers on outside of box and taped over on new boxes.

So we reported it with all the evidence and they said their is no way possible we must put in claim for insurance we did pay insurance.
Not that insurance will give as the sentimental stuff back.

So we done that and they refuse to pay out all goods that is gone and make us out to be the criminals.

Relocation to BC Canada

Excellent planning. Competitively priced. Very pleasant experience allround.

TERRIBLE - worst expereince ever.

Worst service ever. Got quoted on a price, paid it, then had to pay again - basically double - as they literally kept my things ransom and used BREXIT as an excuse for all the extra charges. and it still has not arrived. 2 and a half months later.

HONESTLY RIDICULOUS and I am going to take them to court.

Magna -Thomson International Movers

Simple, straightforward move, nothing broken, nothing stolen, lots of communication.

Magna -Thomson International Movers

The move is still in process with goods having been collected today 12 September 2014. Sum total of my experience with Magna-Thomson thus far has been fabulous - Michelle Blomefield who came to quote for the shipping and who has guided me through the documentation and collection process, is a gem - friendly, helpful and supportive. The supervisor and packers who arrived this morning were pleasant from the start, they introduced themselves and proceeded quickly to wrap and pack all my daughter and son-in-law's belongings in a caring, thorough and professional way, which is comforting and inspires confidence. Goods are now en-route to the warehouse in Durban, from where they will be shipped to the UK. I have the utmost trust that they will arrive in Yarnton safely !! So glad I chose Magna-Thomson - Lyn Small, Pietermaritzburg KZN : ))