Worst moving experience so far
If I could give zero stars, I would. The company was chosen based solely on their delivery estimate from San Diego, CA to Ontario being significantly shorter than their competitors. This was the first lie. Michael has zero customer service skills and was quite put out that I'd dare to question any part of the process. They gave zero updates, until it was time when the shipment was supposed to arrive. Then I get an email saying the truck had broken down, was being repaired, and the arrival date was pushed back another week. When THAT date arrived, I received an email telling me that actually, the shipment hadn't yet left the warehouse in California. Didn't end up getting my stuff for a full MONTH after they picked it up. Owner/manager was rude throughout, cared nothing at all for the inconvenience, and absolutely refused any of my suggestions of how to make the situation right.
Will never deal with this company again, and don't recommend that anyone else does, either. Ever. Crooks and liars.