The people we met were great, but the others were not.
The men who loaded and unloaded the items were great. However, we had items missing, and also had items damaged. We had a broken mirror and a broken vase. The box that the vase was in must haven fallen, as a corner of it was smashed. We also had at least 3 boxes that never made it in the shipment.
Also, I had been told repeatedly that we needed more information from the Portuguese Consulate, or we would likely not get through customs. So, I send additional information to the Consulate in San Francisco, and to do that had to pay to have an item notarized and then pay about $50 in postage. I was later told that none of this was necessary after they determined that what I had emailed them, and later sent the originals received from the Consulate, that all was fine.
Again, the men that wrapped and loaded the items, as well as the men who unloaded and delivered the items were great. But, I would never recommend the company to whom I paid for the shipping, as they don't seem to want to take any responsibility for the damages nor lost items.