Budget Moving & Baggage Express International

Satisfactory

I was in constant email contact with a wonderful employee named Sarah Williams, if you have her help you: it will be a smooth transition ? she was helpful, efficient, friendly, and informed me all along the process of what to expect next, which eased my anxiety ? thank you again Sarah ❤️

Move from NZ to Japan

Their response to my query was so quick and helpful. The shipment of my goods took one and half weeks since their pick up of my goods.

Was told Delivery would be Sunday/Monday and would be phoned

Took longer than promised. I Phoned company and they promised Sunday/Monday and I would be contacted beforehand. Goods arrived unannounced a week later than they said.

Moving household goods from NZ to USA.

We moved household items from Wellington, New Zealand to Austin, USA. Every single item (including glassware and framed artwork) arrived without any damage and within one week of us moving to USA. We saved a lot of money by packing ourselves (which we did very carefully) and received great communication about the process by email and over the phone. We received an email when the goods arrived and followed the instructions to pick our goods up and release from customs. Great affordable and timely service!

Comunication was poorly

First of all - Friendly People. However, I was told I could track my items on the way to Zurich. Once arrived, my Bags were not there and I was told the will arrive a day later. So I drove home 2.5hrs. Coming back I didn't know where to pick up my luggage. No directions, No address. So I just followed the sign CARGO on the motorway. I was pointed in many directions, finally found where I was supposed to go, but they had already closed!

Budget Moving & Baggage Express International

Brilliant! Will only use Budget Moving Group in future.

Budget Moving & Baggage Express International

Very disappointing with the packing. Most of the goods were damaged because of the poor packing.
The delivery promise was month and a half late!! The reason was totally unprofessional.
Having the insurance i hope someone will contact me to cover the goods that were damaged.
The only good were people who delivered the stuff. They were very professional and caring. On time and helped with unpacking some things, also they have witnessed the broken/ripped goods.

Budget Moving & Baggage Express International

great service and communication with this company Would definitely use them again thanks.

Budget Moving & Baggage Express International

Our goods are still weeks away from arriving ! ????

Budget Moving & Baggage Express International

I had several quotes done in New Zealand and Budget came back to me first and the price was very comparative. Sarah Williams was amazing. As we live in Portugal it was sometimes difficult with the time difference, but nothing was to much. When they picked up our furniture from our storage unit we even received a call from Sarah asking if we wanted to ship certain stuff as it was not in a good condition and to a point that it could be dangerous. Very impressed with the service and will use them again in the future.

Budget Moving & Baggage Express International

Not only did our household belongings arrive in one piece but they arrived here really quickly. Made our move to Sydney really smooth. Both packing and unpacking teams were awesome. They treated our things like it was their own; it was really nice to know our stuff was in good hands. Very very happy with your friendly, reliable service! Shout out to Sarah, shes been so lovely and very helpful! Thanks Budget Moving! Will always recommend you guys to others!