Santa Fe Relocations - Germany

Very poor experience - Do not recommend

Very poor experience with Santa Fe. Misalignment of information and bad management of dates. It will take 28 days to move (road) 15m3 over a distance of 2350km (within EU zone). Google tells me if I had a carriage and a horse would be faster :(. Employees justify that's due to the time of the year however Amazon can deliver me 300m3 of products in the same distance range in 3 working days. Now I moved country, have no clothes, no desk, no chair, no screens or any of my personal belongings ( No one informed me they were unable to meet the suggested delivery date of 7 days). If I knew the poor service from Santa Fe I would rather rented a Van and drive by myself. If this is the best service a relocation company can offer they should really consider changing their core business.

The worst removal


Having done many removals I must say this company was the worst I've ever had. Incredibly expensive (8100 Eu for 700 KM inside Germany - 90m2).
Many broken stuff due to the poor packing and lack of caring when moving the items at arrival.
No unpacking service at all. They left most of the boxes unpacked.
At least 2 full boxes disappeared with many items including an unique picture.
No removal procedure follows (i.e. they did not give us the inventory list to check/sign at departure...). Unprofessional staff.
Be careful using this company.