Yoo-Hoo Moving & Relocation

, Room 915, No. 145 Lan Xi Road, 200062
Shanghai
6.8 Based on 15 reviews

Reviews

6.8
Based on 15 reviews
5 stars
(7)
4 stars
(1)
3 stars
(1)
2 stars
(3)
1 stars
(3)
Punctuality
Customer satisfaction
Damage free
HUI
10
2 Dec 2024
I"m so happy with the move, the team who helped. they went beyond in a very difficult situation, and were very flexible! Higly recommended!!
LEE
10
2 Dec 2024
Yoo-Hoo moving helped my move from Changsha to Shenyang , they did a very good job and nothing was broken or missing .

I'm glad with the service .
KONG
10
2 Dec 2024
YOO-HOO MOVING did a wonderful job assisting me in my recent move to Hongkong. The team was very punctual and worked remarkably quick. They were very cautious with all of my items and took extra care ensuring valuable items were well packed and padded. The team moved all my belongings from a 7th floor walk-up and did so without complaint. The process was very easy to complete and they helped me through each step. I will certainly use Yoo-Hoo Moving for my next move either local or abroad and highly suggest it to others who have their own moves!
seoeun
10
26 Nov 2024
very good service . I'm moving from Shanghai to Malaysia with a very reasonable price while other movers quoted crazy rate . last week we got all my boxes at home safe and fast and nothing was damaged . I'm satisfied with the service and will definitely use Yoo-Hoo Moving once again !
Sherrie Shao
3
14 Nov 2024
quoted low, loose packing, you have no choice but pay actual price after they packed. Used prolonged (cheaper) route without telling customer, shipment delayed 2 months than quoted. Use cheap local mover, who refused to unpack, even though my contract with Yoohoo stated unpacking etc. I ended up unpack 200 boxes, and dispose 200 empty boxes myself. Horrible disaster!!!
sherrie shao
3
14 Nov 2024
a super bad experience from China to US.
1. they quoted low, actual fee is 30% more because they packed very loosely, so they'll ask much more than quote, and you will have no choice then.
2. they didn't go through the short strait route, instead they chose to go a cheaper route without telling customer, I found out when my shipping got stranded in Singapore for 2 more months, in very hot weather, damaged my goods as well as delayed my shipment for 2 more months.
3. they used super cheap local mover, paid them only USD 200, these mover didn't unpack my boxed as written in my contract with YooHoo. The local shipping handler is a lier. At the end, I don't know if YooHoo paid them enough or not, but they wouldnot unpack my over 200 boxes. Because I already paid Yoohoo for full amount, Yoohoo didn't do anything to help me. It was a disaster to unbox and move everything and dispose 200 empty boxes myself.
Garrett Lynch IRL
3
28 Oct 2024
Pleasant to deal with before the move. Then they moved my things - all of my shipment was opened, items were selectively stolen, damaged (broken, smashed, torn, bent - just about everything possible). I had insurance with Inter Trans Insurance in the US through Yoohoo (they advised the insurance) who subsequently turned out to be cons and have the worst review ratings on every site on the web. My claim was quoted at 1/4 the value and I was offered a measly $49 (€45) for all the lost and damaged items. Utterly disgraceful.
Dr. Garrett Lynch IRL
2.4
28 Oct 2024
Pleasant to deal with before the move. Then they moved my things - all of my shipment was opened, items were selectively stolen, damaged (broken, smashed, torn, bent - just about everything possible). I had insurance with Inter Trans Insurance in the US through Yoohoo (Yoohoo advised the insurance) who subsequently turned out to be cons and have the worst review ratings on every site on the web. My insurance claim was quoted at 1/4 the damaged value and I was offered a measly $49 (€45) for all the lost and damaged items. Utterly disgraceful.
HERVE QUILCAILLE
10
23 Nov 2020
moving from China to South Africa

We just got all our boxes last week . We are so happy to note all was in good order and was pleased the timeliness of the delivery to my home as was confirmed by Damos the day prior .

I will recommend YooHoo moving to all my friends .
Dr. Robert Sawyer
2
5 Aug 2020
Horrible and exhausting

I'm glad you give us the option to leave a review about the movers you have listed on your site. Anyone who is reading this, please consider very deeply about choosing a different company. I would never choose Yoo-Hoo Moving & Relocation again. The only positive was the relatively low cost of the move, which turned out to be an indication that you get what you pay for. They moved 8 boxes of clothes and household items for me from China to Malaysia. When the boxes left the apartment in China, they were in pristine condition. By the time they arrived in Malaysia, they were smashed and nearly unrecognizable. In addition, some of my belongings did not arrive, including a silver necklace that belongs to my son and an HD video camera. They could've at least kept the tripod, too! Upon opening the box that had my wife's clothes, we noticed that most of her clothes were stained by some sort of purple liquid. We have no idea what it was, but the clothes had to be thrown away. Other things were broken or unusable, such as toys and office supplies. Communication is also terrible. I would leave several messages before finally getting responses, and the lady who booked our move put the wrong information on the forms, despite being asked to correct it several times. The only good thing is that I won't have to move from China again.
hanna eardley
7
5 Mar 2020
china shanghai to uk

At China end the company was fantastic. They picked my luggage up the day after i booked on just a deposit, the rest was paid once my stuff had cleared chinese customs. They were easy to get a hold of through the wechat app. However, there is very little communication through their website, ie enmail address or phone number. The uk side was a big let down however. It was two weeks later than their estimate. (you can give some delay for the length of journey of course, but i thought two weeks was quite a while). Once it got to the uk they passed it to a third party. i booked with a moving company rather than sending my things postal because the of the details they were able to put on the parcels... ie its my own stuff not purchased items. once it went to the third party this paperwork was deemed invailed by uk customs so i ended up paying uk tax on stuff that was bought and vated in the the uk to begin with. so i ended up paying again nearly the same price i had paid yoohoo moving to ship my things. i wa disapointed with this as they advertised door to door servicve through their company and no third party was advertised in the process of this.
The stuff did arrive safe though so it wasnt all a loss, but would have been cheaper with the postal service if they had advertised a third party involvement.
HERVE QUILCAILLE
9.8
26 Nov 2019
A great move !

I have received my boxes in the UK 1 week ago . Everything is alright, nothing is broken, the delivery was on @me and efficient.
Back in China, the packing was really quick. Smooth from one door to the other:)
Great service! I'll recommend Yoohoo Moving to my friends !
Anonymous
9
5 Jul 2018
We received our bags a few days ago. No issues.

We received our bags a few days ago. No issues. We did have to go down to the post office to identify the bags and verify they were ours before they would deliver them, but I don't blame the moving company for that.
Brett Marshall Minor
6
25 Jun 2018
Yoo-Hoo Moving & Relocation

I paid for door-to-door service. I understood this to mean they would pick it up at my door and then deliver to my door at the new country. That did not happen.

My bags have arrived in Vietnam, but I received a letter asking me to come to the post office. So, I went to the post office to get my bags and they STILL won't let me have them. I have to wait for them to go through customs. AND THEN I will still have to go back and pick them up myself. I paid for the complete delivery service and have not received that.
dubois
2
21 Mar 2018
Yoo-Hoo Moving & Relocation

poor communication, difficulties to get clear and detailed informations
bad Partner in uk adding delay on delay and unexpected fees
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