For a supposed reputable firm, using Asia Tigers, was somewhat disappointing. We moved our stuff from Singapore to Indonesia, I had provided all my documentation and very conveniently, on the day the vessel departed, (2 hours later) they emailed me, “Oh yeah, by the way, your goods are now subject to VAT, (a joke by itself, I know) and of course not in control of Asia Tigers, were it not for the fact that this policy had been in place for more than a month, and a letter from the office was attached to the email, if they would have informed us we would have made alternative arrangements.
Moreover, ALL our boxes were opened, what an invasion of ones privacy. At least give the option to witness that process.
The state in which the boxes arrived was abdominal. The movers were either analphabetic or just extremely inconsiderate, Boxes with fragile stickers were more often than not, upside down…. When calling them out on it, “Oh ya, sorry” was the response. What a shambles. As you can imagine the damage to my stuff was a rather exhaustive list! But clearly dropped boxes because my glass was all intact, (95%) yet plates were broken for more than 50%....
The back office however was good, friendly, and responsive, to enquiries, so that part they are very professional.