Leader Relocations on IMR. Rated with a 7 out of 10.

Eltigani Hamad

2

7 Dec 2023

We were contracted with this company to ship our goods from Dubai to Ottawa.

There was a massive delay of 3 months before we received our shipment. During this period there was no communication from the company with a reason for the delay or any response as to when it will be arriving.

Their partner company in Canada placed a financial hold on our shipment as Leaders Relocation did not pay them for their services resulting in our goods being delivered 3 weeks late.

Their team was unresponsive and provided very unprofessional communication and denied any fault.

We received the shipment with missing items and found out that during the move the company decided to repack our items without our consent to save space after we had already paid for the initially quoted volume of 35 CBM. Their Canadian partners only received 28 CBM.

This resulted in our items being repacked with improper care and handling, leading them to incur massive damage, with most of the furniture scratched and several broken. They have not issued an apology and refuse to provide any form of compensation for the damages. Please save your time, effort and money and contract another company.

Melvin

10

19 Jun 2023

Ronnie

9.2

9 Jun 2023

I have used this company to ship out my personal belongings from Dubai to Canada… Thanks to Ms Jackie Cruz and her team who have helped us every step of the way from pick up to delivery in Canada! All items received intact and in good conditions. Thanks to their partners here also in Canada!

James Patrick!

3

25 Jan 2023

ITS A HORIBBLE EXPERIENCE THAT I EVER HAD!!!! DONT USE THIS COMPANY!!!!!! CHEATER, SCAMMER!!! ALL BAD PEOPLE IS IN THEIR COMPANY!!!!!!!

Christina

6

29 Nov 2022

Leader Relocations was a go between company to move my things from Dubai to the USA.

They are refusing to release my items for shipment to my home within the USA because they are having financial issues with the original company I booked with.

I paid up front for door-to-door service, so this issue with another relocation company is not my problem. To hold my items from being shipped because they cannot sort their own internal issues is not my problem.

So, my things are sitting in a warehouse in the USA now, collecting storage fees (which THEY will be responsible for paying for)

In fact, this is unethical and illegal. I will be filing a police report if they do not release my items soon.

Rezah Mohamed

10

9 Oct 2022

We relocated from Al Ain,Abu Dhabi, at the end of May 2022. Mr Hari Krishnan and his team were very professional. They immediately set is at ease by being very well prepared, well-equipped and methodical. Every item was carefully sealed and secured and all we did was sit back and watch. Hari kept us abreast of course everything and always responded to our queries within a very short response time. When he said we needn't worry, he clearly meant it I would highly recommend Leader International as the best option to move your goods. Highly professional, meticulous, well -organised and above all, affordable! Thank you, Hari and the team

Ashraf A Gouda

2

23 Jul 2022

Worst company ever. They quoted a certain price which I agreed. After collection of items, they claimed the of the items is 15 cbm instead of 10 cbm and they asked me to pay another 50% more.
During the shipping, they again claimed shipping costs increased and they asked me to pay another 2000 AED, which I did pay because I had no option but to pay. A complete blackmail, you pay or we keep your items in the store.
Lastly, delivery should have been in 35 days but it took more than 70 days.

Try to avoid this dishonest company by all means

Priti Mackinnon

4.4

23 Mar 2021

I felt cheated when I claimed insurance for lost and damaged

I had in faith signed the insurance appointment the insurance team recommended by Leadee Relocations LLC (Dubai based company). I have damaged items and silk carpet lost. They are offering me $12/-!!! For damage to table, headboard, broken glass from a set, damaged decorative pieces and worse of all the lost carpet which was insured they can pay me nothing!!
They have their own insurance company and they make 100% profit by insuring the items and when comes to paying claims they shy away and refer to some policy which they had never clarified or guided.
I used this company in trust and faith but at the last moment they just dump me when things were damaged in the move. I came to know that they have their own insurance company and that is why no one helped!! They just washed their hands and closed the file. I also requested that my case be referred to the owner of the company for considering but no one replied!! They shipowner my things from Dubai to Vancouver BC - kept in storage in Vancouver for four months - they were again appointed to move my same cargo from Vancouver BC to Toronto. After the cartons were open I found things damaged / carpet missing and claimed the insurance but they offered me US$12/-!!! Imagine a carpet costing about C$500/-! Don’t trust them and read every document. Also they will push customers to go for groupage. I lost my carpet in groupage!

Simon Davies

4.2

2 Mar 2021

Disappointing

The salesman over-promised, and failed to discuss the fine print in our contract. Our shipment was delayed by six weeks due to the shipper not being able to fill a partial load on short notice. This delay resulted in items being lost, including sentimental items. The failure to explain that door-to-door meant building-to-building, and we had to pay extra to have the goods delivered to a third floor apartment. Also, the salesman told us that they would reassemble the furniture upon delivery, but he failed to point out that this excluded flat pack furniture items (the ones that really need help due to time to build and extra hands needed). There was a lack of concern after they had been paid, although the insurance partner was very good.

Elisa Moreira

10

25 Nov 2020

Smooth

The communication with the company was simple, easy, and quick!
Merly (from Leader Relocations) was very friendly and helpful, who came to our house in Dubai to give us a quotation and gave us all the information.
They booked a date and packed all our things!!
In the Netherlands, Geber (from Schmidt Global relocation) took over the process and kept communicating with us, advising every step of the moving.
The whole process took just over 2 months, and they were able to accommodate a prefered delivery date as we were moving to a new house when our things arrived.
Our stuff arrived at our house, thankfully nothing was missing and also all our electronics was working!
We were very happy how they handled everything and it was fairly priced.
I highly recommend both companies!
Thank you for everyone that made our moving as smooth as possible....

Majeed Quraishi

2

15 Oct 2020

Horrible service.

Broken items. Hardly any communication. Don’t even reply to your queries. When email sent regarding a broken expensive item email was ignored.

Also sent my car through them which arrived 2.5 months later. And there partners here in UK was so bad they started charging me a daily rate plus vat for not collecting the car within 2 days. Square one relocations Marius who was racist and was very rude against my kind of people he said. Never use him again.

Leader relocation - Umair Shamshad, sent me this email once I complained about Marius.
Dear Mr. Quraishi,

Thanks for your e-mail.

We are really not sure if what kind of services you have been expecting from us to offer you

Flavio Tosi

10

28 Sep 2020

unfortunately they used as final shipper DHL Express....

The team did a great job except in selecting the final shipper. DHL Express has demonstrated a very low attention to customer. I had to wrtie to the CEO in person to get someone sblocking my stuff at destination toll. I would use again Leadel RElocations but I will ask for not using DHL Express.

Tushar

10

7 Sep 2020

One of the best service providers!

Best & reliable service with very good people. Helped us move during Covid times, with a lot of uncertainty. The sales, operations and support teams are really responsive and help you reduce any stress.

Magda de Jager

9.2

31 Aug 2020

Professional and efficient

From the quote onwards until the day of packing everything went smooth and everyone at the company very professional. Thank you!

Siphatho Qinisile

9.2

19 Aug 2020

Well planned and executed.

My only issue is that the team forgot to bring a ladder and drill for undoing the bed and curtain rails. Other than that they did a great job. My home contents well packaged and taken care off.

Patricia Hernandez

9.8

29 Jul 2020

Moving to Chicago

The organizer and packers were fantastic! They extremely helpful and truly skilled.

Cristian

9.2

8 Jun 2020

Easy, fast, good comunication

Fast and easy.

Garreth Estment

9.8

27 May 2020

Easy and painfree, received everything in good order

The team was very professional and spot on. Need to relocate some belongings from Dubai to Brisbane including my TV. They were on time and packed al items properly and very secure.
All my stuff arrived in Brisbane very quickly and not any sign of damage.
I would refer them on to anyone

Syed Ali

4.4

20 May 2020

Pathetic

Inch of liars when it comes to after items are picked from your place. Zero coordination, no hold after container has been shipped. I am stuck with no response from the Dubai office. No one is bothered with what is happening to your shipment. I have been calling and sending emails to them with no response. To this point I'm now thinking it's a scam and fraud that I have been a victim of

dana

2

6 Apr 2020

Shipment damaged with major losses

I moved permanently from Dubai to Lisbon. Leader Relocation handled the shipment of my 17 boxes of personal items and effects. I packed everything in hard plastic storage boxes and trusted them, & paid them, to pack all my fragile kitchen items & art. The shipment arrived via TNT in Lisbon and was sitting in their warehouse for 4 days until it was delivered. Not only was it late, I hurt my back as they sent one guy to deliver my 17 boxes and I had to help him carry them in. This is not the worst part, my shipment was damaged to the extent that the plastic boxes I had packed and which were wrapped in one layer of bubble wrap by the movers, arrived smashed. Out of 10 plastic boxes only 4 are reusable. The fragile boxes they packed were packed so badly that half of my fragile items arrived smashed to pieces. They packed limited edition wine glasses using paper only and not even packed closely to stop them moving inside the box. Their insurance contract, which I chose not to take, didn't cover breakages, denting or missing items. It only covered losses if an entire box was damaged or lost. I contacted them and they refused to claim responsibility for anything!

Melroy DCunha

9.8

2 Mar 2020

Great Service on both shipping and receiving ends!

Limited quantity of 4 cbm moved, however the relocation personnel were professional and completed the job in less than an hour.

simon

2

10 Feb 2020

Horrific

Horrific experience.
I have left my car on November 14th but yet I have not received it yet.
They go through external partnership and use hidden costs.
Not responsive to emails.
I do not recommend.

isalani Talagi

10

14 Jan 2020

Moved from the Middle East back home to NZ.

I would recommend Leader Relocations Worldwide to anyone coming back to NZ from the Middle East. Fast efficient service. You talk and communicate with a Rep that sees you through the packing process. Your given package quotes to choose from. They have workers who can help pack your things if you want that service. From start to finish you have a rep that helps you until all your boxes arrive at their destination. I was very happy with this service. Shukran/Thank you Leader Relocations.

Charlene

10

12 Jan 2020

They were fantastic!! On time, efficient, organised!!

Leader Relocations were phenomenal!! They were so efficient and cost effective!! Thank you!!

Mohd Alif

9

12 Nov 2019

It was hassle free and smooth

The team was supportive & well responsive, regardless the miscommunication about the actual weight versus the volumetric weight; which made a difference between the initially offered price against the actual price after collection. Client don't have a background about these details similar to a professional working in that field. My personal advice to LR, always share full info with clients before signing up; we are the party getting relocated & we don't like surprises in the middle of the existing mess we are facing already.

At the end of the day, the delivery was on time & without damages, I'm thankful for that & personally will hire LR again if any shipping is required. They are good.

Special thanks to Suhail & Samir (LR team) - whom where the direct contacts with me.

Kirk Wootton

5.6

16 Oct 2019

It took four months to get our shipping!?

The team in Dubai were great, the goods were collected and the staff were very polite, helpful, and courteous. The contact in Dubai was very quick to respond to questions via email or phone. Overall, a good service at that end. Collected June 16

Our boxes then arrived in Rotterdam about a month later, all good so far.

I had to contact the company in Rotterdam on numerous occasions, the goods finally arrived at our house in Hungary on October 13, almost four months from being collected. We were quoted a couple of months at the most.
I had to email every week for updates.

The delivery people in Budapest were great, two men who treated the goods carefully and were very polite and respectful.

There were a number of breakages of items - at some point during the four months, I do not think they boxes were especially carefully handled.

omar

2

26 Sep 2019

very BAD

veryy bad experience . this company is shiit , we sent our items from dubai to amsterdam , we wait more than 2 months and half to got our items

and the bad news they lost 2 big boxes ....

this 2 boxes the more importamt thing for all the shipment. we are very very sad for this shiit service

dalia

3.8

2 Sep 2019

Great at first but then very bad!

I moved from Dubai to Amsterdam and chose to ship 13 boxes via Air Freight with Leader Relocations. The organizing and the collection of the shipment in Dubai went really well and my items were shipped in a timely manner. But then, my boxes reached Amsterdam. I had signed up and paid for Door-to-door shipment. Nowhere did it mention that I would have single-handedly carry all 13 boxes (weighing about 25Kgs each) from my building door, to the elevator and into my apartment, by myself, without any assistance and not even a trolley - which is what I did! My 60-year-old mother felt bad for me and tried to carry some of the heavy boxes herself. Not to mention that some of my goods reached damaged.
Looking back, I wish I had been told that something like this might happen. I feel I have been cheated with the price and my back still hurts until this day!

sandra

10

9 Aug 2019

easy

air freight Dubai to Spain, door to door

Achaibi

4.8

11 Mar 2019

Bad

Really bad experience at destinations. No communications. Bad organisation and bad service at port of destinations. Not dealing with them anymore

Sammy Darian

8

10 Jan 2019

Air freight goods took as long as Sea Freight

Many of the items received were dented.

Kelly Clements

2

4 Dec 2018

Lost items, don't use!

Lost items, nothing done about it.

Sammy Darian

10

16 Nov 2018

Professional, prompt and accommodating.

Leaders Relocation has made our move easy. Still packing as we speak, but everything so far is good.

Kelly Clements

3.6

3 Nov 2018

Lost a box

I thought the company were pretty efficient until I had unpacked all of my things and realised that there was a box missing. I called them and someone was going to call me back and never did! I emailed and no one responded. I have paid for an incomplete service!

Timothy Rushforth

2

11 Sep 2018

DO NOT USE !

DO NOT USE !
The worst service ever. Lied about what they will do to pack and ship. Shipment arrived smashed due to their unprofessional practices.
No corporate standards. Treat customers, when there’s a problem, by ignoring them.
YOU’VE BEEN WARNED.

Anonymous

10

5 Aug 2018

I was very satisfied

Very easy to use service and the employees were friendly and helpful. My packages arrived quickly and all the info was communicated well throughout the whole process. I was very satisfied.

Anonymous

10

31 Jul 2018

Great team! Very efficient!

Great team! Very efficient!

Anonymous

4

31 Jul 2018

This was very unprofessional

Packing team very Friendly, helpful and professional. They gave us a quote which we accepted although it was not the cheapest. After packing our stuff, they charge us AUS$ 720 more than the quote. At this point they admitted that they made a mistake in the quote (and they want us to pay this extra money). We refused to pay and after a number of emails, they just kept quiet. When the container arrived in Brisbane, we were notified that Leader Relocations never paid the local delivery fee. We were then forced to pay from our pocket or face storage fees. This was very unprofessional as we on a number of occasions asked the Management to contact us but it never happened.

Anonymous

2

26 Jul 2018

Dreadful in all respects

Shocking.
1. The airfreight item arrived smashed to pieces due to NO packing done by Leader Relocations and still no action to my complaint to them on this issue.
2. The pictures (proof) of the wooden crates I’ve paid for on my sea freight shipment have still not been received so have they also cheated me on this ?
Dreadful in all respects.

Anonymous

8

26 Jul 2018

The move was handled professionally

The move was handled professionally and Leader kept appointments. I wasn't very happy with the freight forwarder (Dynamic) who did not answer my emails timely. Also when it was delivered it was scheduled between 2 pm an 3 pm and they showed up at 7:30 pm. My items were intact and there appeared to be no problems. Again, I was very happy with Leader's work, just a little disappointed with Dynamic.

Anonymous

5.6

30 Jun 2018

The moving people were good, communication bad

The moving people were good, I am not too happy with the fact that they didn't inform me that another company would take care of the move after leaving the uae. This was not told and they are not involved anymore completely while the contract said door to door.

Anonymous

9

29 Jun 2018

Excellent job

Excellent job

Eve Blakeman

9

25 Jun 2018

Leader Relocations

Fast and straightforward service. Only snag was that my boxes got separated at the other end, and the last two boxes were just left outside the property a couple of days after the first delivery- there was no communication about this so it was all a bit strange, but I have all of my belongings now and am otherwise happy with the service!

Morvan

2

30 May 2018

Leader Relocations

packing team was good that's the only good point.
Shipping stuff to France, for some reasons they did want to ship through UK. My boxes are now stuck in UK waiting for a truck to be completed before driving to France.
The vessel was stopping over France.
I have doubt if it is really good for the sustainable dev but a huge lack of geography skills !
To be avoided

Shona Rankin

9.5

29 May 2018

Leader Relocations

Reasonably priced compared to other movers. Showed up on time. Supported me with packing at no extra cost and the suitcases and box I shipped from Dubai to England was door to door within 6 days! Really pleased. Thank you.

Ahmed

1

18 Apr 2018

Leader Relocations

I didn’t recieve the shipment yet !!!!!

Orsolya

9

4 Apr 2018

Leader Relocations

The only thing I was missing is more detailed description of the volume weight. I received a quotation for 50 kg and was told that actual price will be based on the actual kg so a few extra kg is okay to pack. It was not highlighted that my maximum limit is basically 60 kg owing to the size of the boxes provided. So I had to pay for 4 kg without actual weight (empty space) upon final weighting on site.

Anubhav

10

10 Feb 2018

Leader Relocations

Very professioanl guys, Leaders in Dubai were amazing, I received all my stuff scratchless. Nicely packed in Dubai and unpacked here in Australia.

Sharifah

10

28 Sep 2017

Leader Relocations

From the time Dominic came over for quotations till the day of the move, everything went smooth. We chose Leaders Relocations as we felt comfortable with Dominic who explained to us in details on what to expect for moving. We have been liasing via emails with any queries and doubts that we have. On the actual day,the whole packing process went smooth and that made us at ease. My husband and I am very grateful we found this site which helped us to narrow our movers choices

Laura Mamlouk

4

26 Sep 2017

Leader Relocations

Very poor customer service. They provide no information on the moving process. I also had to pay an additional 1000 AED in charges - this is something I was not warned of.

Anastasija Ovtchinnikova

9

18 Sep 2017

Leader Relocations

Overall good service. The team that came to my house to help packing was very efficient. The only negative thing to mention is that sometimes I had to chase for the response over email or phone which is not ideal when you are moving as you have enough on your plate to worry about.

DAVID LAIRD

9.5

15 Sep 2017

Leader Relocations

Leader were great however the outfit they use in England, Greens, are terrible. Greens are appalling - they left my items sitting on the dock for a week as they didnt have the man power, then I had to pay a penalty for my items sitting on the dockside for a week!

Greens don't communicate and tell you when you're items will arrive, my items are already two weeks overdue and I have no idea when they are arriving. Leader were great, Greens in England are terrible.

Faisal Nomaan

10

15 Aug 2017

Leader Relocations

Fantastic, start till end well guided no issue at all
Good job guys
you do need any improvement just maintain your services

Sarah Harger

9

15 Aug 2017

Leader Relocations

The dealings I had with Leader Relocations in Dubai were good. Everyone was helpful and things happened timely. Once my items got to Europe, things were not so easy. The communication with the company in Europe was awful. No one would return my emails. They started trying to charge me for things just to make more money. I refused to pay and finally did get my things. I would recommend Leader, but be careful when you stuff gets into someone else's hands. Luckily, Connell from Leader continued to help me even once my things were no longer in his control.

moon cozzens

10

31 Jul 2017

Leader Relocations

Excellent company, on time, professional. thank you.

Shameem malik

2

28 Jul 2017

Leader Relocations

I chose relocate as it looked professional. However I soon found in reality it was not.

Harry krishnah came across as very professional and spent an hour telling me how they would ship my belongings.
In reality the information he gave couldn't have been further from the truth.

The removers came who were supposed to pack all our belongings which we paid for. They were told that they were just supposed to collect the shipment. So our whole family ended up packing al the items. It took us 3hr after a hard days work.

We were told we would recive our shipment in around 30 day and a maximum of 40 days if there were problems.

40days has come and gone and we still have no shipment. I'm now told I have to wait another 3 weeks. In total that will be aroundd 65 days.

In all if you go with this company expect to be lied to and ripe off

Bridgett Preston

2

13 Jul 2017

Leader Relocations

They never got back with me and the relocation country and city are wrong.

Gail Camillo

10

1 Jul 2017

Leader Relocations

Excellent, responsive service. Packing team very very skilled and equipped with necessary materials.

Graham Overton

6

28 Jun 2017

Leader Relocations

Dubai move by Leader was great service all OK, however UK movers were a nightmare. My goods were held up in UK port for 5 weeks and i had to pay £100+ for an inspection.

Anastacia Jiyeon Jung Marchal

10

16 Jun 2017

Leader Relocations

It was perfect. Nothing was broken and it was fast and effective. The team were all very professional and kind. Next time when we move we will make sure to use the relocator as well. Thank you all and well done!

Nadine lombard

2

30 May 2017

Leader Relocations

the day of the quote, Connel from Leaders was quick to run through my apartment. I advised him that I have not decided on several items. He was supposed to add these in case to my knowledge? The quote came to 5800.00 AED. Packing took 12 hours as I made them pack out almost every box. Turns out Connel quoted me for 3 Cubic metres which was way too little. They wanted to charge me more and off course I refused. I in return, as a customer, was accused of adding extra furniture to my move.....extremely bad experience!!!

Rami Nazzal

9.5

30 May 2017

Leader Relocations

Ver responsive and no hassle

Gary Meenaghan

10

21 May 2017

Leader Relocations

Very good experience. Communication excellent and my goods arrived quickly and safely.

Michele Muller

3

8 May 2017

Leader Relocations

Bad communication. No information about a different company is being involved a long the move.
Second company also not communicative regarding waiting arounds in wear-houses.
Still not received. JUST because I am writing I am getting after 5 days answers and options are offered when it's already LATE.
BAD COMMUNICATION. I would not recommend it and the case is not even closed. Lets see how everything looks when it does finally arrive....

The 2 guys that helped packing, that was the only good things so far.

where do you get the 20.April as for our Move Date information from? As we moved already middle of March. YES it should be here by NOW. It's the 8 of May.

Nick Stadtmiller

10

4 May 2017

Leader Relocations

Competent, fast and professional staff assisted me through all stages of the move.
The movers came promptly and were gentle with the boxes.
I liked that I had a tracking number as soon as the packages were shipped, and the shipping came via FedEx.
The price was much better than other quotes I received.

Trym Fyrileiv

10

28 Mar 2017

Leader Relocations

Professional from start to finish. A delight to deal with. Highly recommended.

Manal Masoud

10

18 Mar 2017

Leader Relocations

Excellent customer service, on time, informative, professional, extra care of everything. They made it a breeze. We definitely going to recommend them.

Tim Chambers

2

6 Mar 2017

Leader Relocations

The quotation process was faultless and the gentleman who came out to the villa was polite, on time and informative. However, the team that came to pack were utterly useless, slow, inefficient, wasteful on space and left me packing numerous boxes myself to get the job done. Cupboards that were meant to be left untouched were packed, our dirty dishwasher contents were emptied despite being told to leave it alone. The foreman spent 1.5 days packing our kitchen!! Empty boxes from our store room were packed inside other empty boxes and then packed with paper protection. Then at 3pm on day 2 of our 2 day move we were informed there was insufficient space and we would have to leave things behind! The whole process from the team arriving to them leaving was shambolic and unprofessional. I don't believe this to be the norm from Leader as I researched a lot before hand but I would make sure enough guys are allocated to your home for packing and that they are kept on a very tight leash.

Farah Imad

9

22 Jan 2017

Leader Relocations

fast delivered and organized

Walter Campbell

9

20 Jan 2017

Leader Relocations

Leader team in Dubai were professional from arranging date through to packing and loading container within agreed timeframe.
Our shipment was delayed leaving Dubai by 8 days and currently in Ankara turkey for 10 days and then to Rotterdam for another 4 days and finally arriving Grangemouth on 22nd February -- 14 days out with agreed program.
This of course has no fault of Leader but in fact the shipping agents - to whom leader are on the case reference this delay.
Would I recommend Leader -- Yes for their professionalism leading up to the packing and shipping.
The delays are out with Leader control
Regards

Chandra Suri

10

20 Dec 2016

Leader Relocations

Perfectly carried out operations. Friendly staff, very helpful and efficient. The receiving agency was also good. The packing was really well done, no breakages, nothing missing. The container was stuffed to the maximum possible.
In brief, a great operation, carried out to my complete satisfaction.
I would not hesitate to recommend this company to anyone.

Karin Strasser

10

11 Dec 2016

Leader Relocations

In Nov 16, I shipped two pieces of furniture door-to-door with Leader Relocation.
The process was smooth and easy. Per email and phone I was guided through the options, all my questions answered in due time and friendly. The packing team arrived on time and worked in a highly professional way.
Then I got regular updates on the whereabouts of my belongings.
I would use Leader Relocations' services any time again.

MR E J MILLER

2

1 Dec 2016

Leader Relocations

I moved 3 boxes from dubai to spain, one box was opened and a set of very expensive new speakers removed. I tried to contact the company several times with no reply!!

Verena Davies

9

18 Nov 2016

Leader Relocations

Very happy with their service so far. Prompt response, good Information, good Communication and timing. Good delivery of packing material and advice how to proceed, efficient pick up, on the correct day. Invoicing promptly . Now waiting to see how the goods have travel to New Zealand. Maybe need another review then.

Jeffrey Decker

4

25 Oct 2016

Leader Relocations

Leader was the lowest priced quote, so I chose them. But then I find out they were the only ones that did not include the GRI fees that they knew about in advance, which added $600 to the quote, so then they were NOT the lowest but already chosen. They did nothing to correct the quote! Rip off bait and switch business practices!

Arijit Das

5

17 Oct 2016

Leader Relocations

The survey and packing service was top notch. Items reached to port on time and continuous communication kept me updated regarding document required for releasing the goods. Goods were delivered as per agreed date and time. However, the unpacking and reassembly service was very bad at Netherland side. My contract was for complete door to door service including assembly and debri clearance. But the appointed party refused to do reassmbly of small items like glass centre table, chairs, kids table/ chair etc. Also the crew did not seem efficient and professional enough. At 6pm, they left the house in mess telling their shift is over and didn 't care if work is completed. Next day had to call many times to make them collect debris of packing material from my home. They had alloted time slot of 5 to 6pm to clear those but finally came at 9:30pm after continous follow-up call every 30 mins.
Hence my experience at Dubai side is good but at delivery end is definitely not satisfactory.

Abdulaziz Redha

9.5

18 Sep 2016

Leader Relocations

They are quick and flexible. Shipment is on its way so let's hope it arrives in good condition too. But it seems they are professionals from the way they handled the collection.

Rebecca Semrani

9.5

21 Aug 2016

Leader Relocations

Good service.

Karen Macpherson

10

10 Aug 2016

Leader Relocations

Could not fault the work ethic of the agent or the packing crew, everything was done in the time allotted,just waiting now on the New Zealand end

Paul drew

1

4 Aug 2016

Leader Relocations

Poor communication, had to continually chase for updates and information - would certianly not reccommend to any friends or colleagues relocating back to the UK.

mary eades

9.5

17 Jul 2016

Leader Relocations

excellent service they did as promised and kept us informed of location of the shipment

Henry Clarke

10

9 Jul 2016

Leader Relocations

Practical and workmanlike approach to the move. It gave me reassurance my possessions were in good hands.

Soren Lundorf

10

30 Jun 2016

Leader Relocations

An excellent and friendly company.

Iain Murphy

9.5

26 Jun 2016

Leader Relocations

Very professional service from initial communication to packing and dispatching. All staff polite and efficient. Reasonable rates compared to other companies.

Paul Bell

1

22 Jun 2016

Leader Relocations

Unfortunately we have had a terrible experience with Leader and wish we had used Bridgeway instead - they could not have been worse. Leader estimator (Timothy) suggested a total of circa 200kgs and sent a written quotation which we accepted and Leader arrived to pack on the agreed date. We then received a final bill 220% higher than the quote ! Not happy as you can understand and I therefore called Leader to ask why the difference. They claimed that there was always a difference between quote and actual as not an exact science - I suggested more than 200% was unacceptable and they need new estimators or a more 'honest' business model. I told them we felt 'conned' by a low balled quotation and then a doubled bill - they were unhelpful and kept offering various discounts . When the boxes eventually arrived many items were damaged - we sent photos to Leader but no response - we feel mislead and abused by Leader and would NOT use again or recommend under any circumstances - AVOID LEADER

Anna-Louise Hoskam

9.5

21 Jun 2016

Leader Relocations

Went brilliantly.

Dmitry Cherednichenko

10

2 Jun 2016

Leader Relocations

Grate service, people and swift moves. Thanks mates for you support!

Holly Canaday

9.5

2 Jun 2016

Leader Relocations

Leader Relocations made the moving experience as painless as possible. They are top professionals from the salesman to the packers. I highly recommend them!

Jorge Marques

9

31 May 2016

Leader Relocations

Just waiting for the final deliver to give my final rate. Until now everything ok

Gavin Walker

10

19 May 2016

Leader Relocations

exceptional packing service in Dubai. The Leader team really do package things well and we had zero damage when everything arrived in Cape Town. Definitely recommend and I thought quite reasonably priced too given all that was involved.

George Kandala

4

24 Apr 2016

Leader Relocations

Honestly it has been 2 months since the pick up date and my shipment still did not arrive yet.

The team is responding to emails but with no clear justification of the delay .

Maria Alice Marceniuk

10

8 Feb 2016

Leader Relocations

Fantástic serviço and quicky

GERALDINE MURRAY

9

4 Feb 2016

Leader Relocations

This company provided a good service, they responded to email enquirers in an efficient manner and they came to me to assess quantity before costing

Carmen Moujaes

9.5

11 Jan 2016

Leader Relocations

In general the move went smoothly. what was promised was delivered and I am satisfied.

Stephen Baron

9

28 Nov 2015

Leader Relocations

Very good and professional service.

Stephanie Lennon

10

26 Nov 2015

Leader Relocations

Excellent service from start to finish.
I would highly recommend using Leader Relocations, the staff are friendly and professional and guided me through all aspects of my move.
My belongings arrived well within the estimated delivery time and were all carefully handled and looked after.

Mike Derakshan

9

16 Apr 2015

Leader Relocations

The salesman did an excellent job of following up with full details.
The packers were friendly, professional, and did an excellent job of packing.
Email follow up has been timely as well.

Brian Bredewold

9

26 Nov 2014

Leader Relocations

Efficient quotations. Efficient collection. Efficient Delivery. Poor document handling through the transaction to the receiving end.

Lisa Mogensen

10

8 Sep 2014

Leader Relocations

Very easy to contact and easy to deal with. Shipping had arrive within a week, very quick. Kept me updated as the shipment was moved. Really happy with the service and it was the cheapest I found for the 60kgs I needed moving. Really happy!

Leader Relocations

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